Question 1

What is Examhive?

Accepted Answer

Examhive is a modern assessment platform built to help schools, universities, institutions, and organizations manage online examinations from question creation through delivery and results analysis. The platform is designed to support structured, organized assessment workflows with clear examiner and candidate experiences.

Question 2

Who can use Examhive?

Accepted Answer

Examhive is intended for educators, institutions, training teams, and organizations that need a clear way to run online examinations. Candidates can register through a shared link and complete assessments in a focused exam interface.

Question 3

What problem does Examhive solve?

Accepted Answer

The platform brings together class setup, exam creation, candidate registration, question management, and result review so assessment teams can manage classroom and institutional workflows in one place instead of relying on fragmented tools or manual coordination.

Question 4

What types of examinations can be managed with Examhive?

Accepted Answer

Examhive is built for structured assessments such as classroom tests, subject tests, institutional examinations, certifications, and staff or training assessments. The workflow supports timed exams, configured settings, and review of results after submission.

Question 5

What are classes in Examhive?

Accepted Answer

Classes help examiners organize candidates and assessments into groups such as a course, cohort, section, or class. This makes it easier to manage who belongs to each set of assessments and to keep candidate records clearly structured.

Question 6

How can an examiner manage a class?

Accepted Answer

An examiner can create a class, organize candidates within it, and then associate assessments with that group. The class structure supports easier tracking across multiple examinations and participant sets.

Question 7

How are candidates associated with a class?

Accepted Answer

Candidates are registered and associated with the class or the assessment flow set by the examiner so they can be tracked as part of the right cohort for each examination.

Question 8

Can an examiner create examinations for a class?

Accepted Answer

Yes. Examiners can create examinations for specific classes or groups, set the exam timing and instructions, and make the test available to the right candidates.

Question 9

How does an examiner create an examination?

Accepted Answer

An examiner can start from a new assessment, define the exam structure, add questions from a bank or a custom set, configure settings such as duration and instructions, and publish it when ready.

Question 10

How are questions added to an examination?

Accepted Answer

Questions can be added from a question bank or created directly within the exam workflow, depending on how the examiner wants to structure the assessment. This helps reuse content and keep question sets organized across assessments.

Question 11

How can examination settings be configured?

Accepted Answer

Examiners can configure the exam duration, instructions, timing, and how the assessment is delivered. These settings help control the exam experience and maintain consistent assessment conditions.

Question 12

How do candidates access an examination?

Accepted Answer

Candidates typically access an assessment through a registration link or assigned exam flow. Once they register and the exam window is open, they can begin the timed session in the candidate interface.

Question 13

What happens when examination time expires?

Accepted Answer

When an examination timer expires, the session closes and the submission is processed. This ensures that the exam ends consistently and the candidate's final state is captured for grading and reporting.

Question 14

How are examination results handled?

Accepted Answer

After a submission is received, the system can process objective responses and generate scores or performance breakdowns. This makes it easier for examiners to review how candidates performed across the assessment.

Question 15

What is a question bank?

Accepted Answer

A question bank is a reusable collection of assessment questions that an examiner can organize and draw from when creating or updating examinations. This helps maintain a consistent pool of curriculum or assessment content.

Question 16

How can an examiner create a question bank?

Accepted Answer

An examiner can build a question bank by collecting questions into a structured set that can be reused across multiple examinations or assessment cycles.

Question 17

Can questions be reused across examinations?

Accepted Answer

Yes. Question banks are designed to support reusing questions across repeated or related examinations, which can save time while keeping assessments consistent and structured.

Question 18

Which question types are supported?

Accepted Answer

The public marketing materials indicate that multiple choice and multi-select questions are available today, while additional formats such as fill-in-the-gap, essay, and programming questions are planned for future expansion.

Question 19

How are correct answers configured?

Accepted Answer

Exam creators configure question options and correct responses when setting up the assessment so objective questions can be evaluated automatically during grading.

Question 20

What is an Examhive credit?

Accepted Answer

One credit covers one candidate sitting one examination. Credits are consumed when an examination session is used, so a larger student or exam count requires more credits.

Question 21

How are credits calculated?

Accepted Answer

Multiply the number of students by the number of exams, then multiply by the plan's credits per student per exam. Base uses one credit.

Question 22

How are pricing tiers applied?

Accepted Answer

The applicable rate is selected from the total credit quantity and applied to the entire quantity. The current rates are ₦50 for 1–149 credits, ₦40 for 150–499, ₦30 for 500–999, ₦25 for 1,000–1,999, and ₦20 for 2,000 or more.

Question 23

Which currency is used for pricing?

Accepted Answer

The current backend pricing rules return NGN, so estimates on the marketing pricing page are shown in Nigerian naira.

Question 24

Can I estimate my total cost before creating an exam?

Accepted Answer

Yes. Use the calculator on the Pricing page to estimate the credits and rate for your expected student and exam volume. The authenticated payment quote is the authoritative amount at purchase time.

Question 25

How are Examhive payments processed?

Accepted Answer

Payments are securely processed through Paystack. The payment quote returned by Examhive shows the applicable amount and currency before the payment flow is started.

Question 26

What can an examiner manage?

Accepted Answer

An examiner can create and manage classes, examinations, candidate groups, question banks, co-examiner collaboration, and result review within the assessment workflow. The goal is to centralize operational control for the full exam lifecycle.

Question 27

How can an examiner create and manage examinations?

Accepted Answer

The examiner creates an exam, adds or selects questions, configures timing and instructions, manages publication, and monitors submission outcomes through the assessment dashboard and related workflows.

Question 28

How can an examiner manage candidates?

Accepted Answer

Candidates can be organized into classes and registered through examination access flows. That allows the examiner to keep assessment participation structured and easier to track across the available exam windows.

Question 29

How can an examiner use question banks?

Accepted Answer

Question banks let examiners organize reusable assessment content and pull it into examinations efficiently. This is useful for repeated assessments and maintaining a structured repository of questions across classes and subjects.

Question 30

How can an examiner view examination information?

Accepted Answer

The examiner can review the exam setup, schedule, question set, candidate access, and performance reporting within the product workflow to understand how each assessment is progressing and how candidates are performing.

Question 31

How does a candidate view registered examinations?

Accepted Answer

Candidates can access the exam access flow and view the examinations assigned to them or made available through the registration process, making it easier to see which timed assessments are currently active or pending.

Question 32

How does a candidate start an examination?

Accepted Answer

After registration and exam availability, the candidate opens the exam, reviews the instructions, and begins the timed session from the candidate interface. Answers are saved as the candidate works through the questions.

Question 33

How does a candidate continue an ongoing examination?

Accepted Answer

The candidate returns to the exam through the assigned flow and picks up where they left off. The system keeps progress and answers saved as the candidate moves through the questions and the session continues.

Question 34

How can a candidate view completed examinations or results?

Accepted Answer

After the exam is completed or the submission is processed, candidates can review their results or relevant completion states through the assessment flow, depending on what the examiner has configured for visibility.

Question 35

What should a user do if an examination does not load?

Accepted Answer

Check that the exam link is valid, confirm the session is open, and refresh the browser or retry from the assigned access flow. If the issue continues, support should be contacted so the access or session issue can be checked.

Question 36

What should a user do if a payment remains pending?

Accepted Answer

Check the purchase status and wait for the payment to settle if necessary. If the account still does not reflect the transaction after the expected window, contact the support team with the purchase details for review.

Question 37

What should a user do if an unexpected error occurs?

Accepted Answer

Refresh the page, confirm the session is active, and retry the action. If the issue persists, contact support and share the relevant details so the problem can be investigated and resolved.

Question 38

How can a user contact support?

Accepted Answer

Support contact details are included in the website footer and account-related materials. If a question or issue is not covered here, contact the team using the published support route or email contact on the site.

Frequently Asked Questions